Terms and Conditions

These terms and conditions apply to all purchases made via the Rosebury London website, located at Gerstdreef 100, accessible via info@roseburylondon.com.

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product information

We do our utmost to describe the products correctly and provide up-to-date information. However, typing errors or inaccuracies may occur.

3. Ordering and payment

Orders are processed after receipt of full payment. The available payment methods may vary from country to country. Customers are responsible for checking which payment methods are available for their location.

4. Processing and Delivery

Processing time: 1–3 working days

Shipping time: 3–7 working days (depending on location)

Shipping takes place directly from our supplier in China

5. Returns and Cancellations

See our separate returns policy for all terms and conditions.

6. Liability

We are not responsible for loss or damage during shipping if the tracking indicates that the package has been delivered. Always check the address provided carefully.

7. Intellectual Property

All content on the website (text, photos, logos) is the property of Rosebury London and may not be used without permission.

8. Complaints procedure

Complaints can be submitted in writing via info@roseburylondon.com. We aim to respond within 5 working days.

9. Applicable law

These terms and conditions are governed by Dutch law.